Product Information
- Product Name: New Balance Heritage Cotton Cargo 5 Shorts NBNVF21473
- Seller Classification: Brand Women's Clothing > T-Shirts > Solid T-Shirts
- Model Name:
- Brand: New Balance
- Manufacturer:
- Origin: Refer to product detail description
- Material: Specified separately in detail
- Color: Black
- Detailed Description:
Washing method and care instructions are specified in detail separately.
Option Information
- S(75) - M(80) - L(85) - XL(90)
Other InformationThis product is New Balance Heritage Cotton Cargo 5 Shorts (NBNVF21473). Due to seller's stock conditions, the delivery of some products may be delayed or sold out. The expected delivery time from confirmation of order payment is 3 to 7 days for general items and 5 to 15 days (maximum of 30 days) for made-to-order products (excluding weekends/holidays). Fresh food/installment made products cannot be canceled/exchanged due to change of mind. Events and schedules may change without notice due to circumstances.
Precautions
Please check the precautions before purchasing. Some products may have slight bond marks and poor finishing quality (such as thread ends). This is a common occurrence due to mass production. The same phenomenon can occur for products sold in other shopping malls or brand stores, not just ours. Returns are possible, but not classified as defects, so please consider that shipping costs for exchanges and returns will apply. Customers sensitive to this part are encouraged to check directly in nearby stores before purchasing. This is a 100% brand genuine product, and exchanges and returns are possible within 7 days of receipt. When exchanging or returning, please repackage in the state it was shipped. Returns are not allowed if the clothing packing plastic/tag/shoe box is damaged. You must verify the condition of the product and any defects immediately after receiving it. **Attention on popular product out of stock:** For popular products, they may be out of stock after ordering, and you will be notified via message in case of stock out. If there is no cancellation after notification, it may automatically cancel. All clothing products are shipped in plastic packaging, and shipping fees for returns due to packaging condition will be borne by the customer. Inquiries regarding exchanges, refunds, size, and color changes can be checked through customer service on the purchased webpage or in the My Page. After the order is received, the delivery time is a minimum of 2 days and a maximum of 7 days, and the estimated delivery period is not guaranteed as it is calculated based on the time. NS (non-stock) is only possible through the purchase location, and eligibility for NS may vary depending on the condition of the product. NS is not available through offline stores or the brand headquarters. For online purchases, returns and exchanges can only be processed through the point of purchase.
Product Information Provision Notice
Product Code NBNVF21473, Outer Material: Polyester 61%, Cotton 39%, Lining: Polyester 80%, Cotton 20%, Size: 90, Country of Manufacture: Vietnam, Date of Manufacture: 2024.11, Quality Assurance Standards: According to consumer dispute resolution standards, AIS Responsible Person: Commerce, AIS Phone Number: 070-8098-2541.
Cautions for Handling
Refer to product label and tags. All products shipped from our company are monitored by CCTV. To maintain the quality and safety of the items being shipped, all products are securely recorded using CCTV. Please be cautious when using knives; we do not use knives.
A/S Request Guide
Be sure to contact the customer service center via phone. After contacting the seller, the return process and any other steps will be handled by the seller. The customer service phone number is 070-8098-9711, and it operates on weekdays from 10:30 AM to 5:00 PM.
Exchange/Return/Refund Guide
Check the condition and any defects of the product immediately upon receipt. For online purchases, exchanges and returns can only be accepted through the purchase location. In case of simple change of mind, the round-trip shipping fee will be borne by the buyer. If a product is determined to be defective or incorrectly delivered, please do not wear it and contact the customer service by phone. The delivery costs for such cases will be borne by the seller. When exchanging or returning, please note that if you use a different delivery service or convenience store courier, additional costs will be borne by the buyer.
Cases where exchange and return are not possible:
When 7 days have passed since receiving the product, when the product is made unusable due to wearing, washing, or repairing, causing contamination, color transfer, or distortion, when the tag is removed, or when the clothing packing plastic/shoe box is damaged.
Please confirm when exchanging/returning:
(Do not attach shipping labels to the brand box), (Do not remove product tags). Please do not stick shipping labels directly on the outside of the brand box, and the tag (TAG) must remain attached when exchanged or returned in the original packaging box in the correct manner. Labels must be attached to the packaging box itself.
Frequently Asked Questions:
Is this a genuine product? All products sold by us are genuine products available in the domestic market. Can products be exchanged in stores? Products purchased online can be exchanged through the purchase location. When will the delivery be? Products ordered before 11 AM on weekdays and stocked by us will be shipped the same day, while popular or seasonal products may take 2 to 7 days. If you are in a hurry, we recommend purchasing at a nearby store. Is A/S available? Products purchased online can be serviced through the purchase location. What size should I wear? The size can vary from person to person, making it difficult to provide an accurate recommendation. If you wish for a size recommendation, you may provide your height, weight, and waist circumference to receive a close suggestion, but this is not the recommended method.
To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.