What is a non-delivery warranty?

The non-delivery warranty is a two-week period of time within which you can report a purchased product as not received and have it refunded. The date the warranty starts may vary depending on what countries you and the seller are in.

Here's how you can check the exact warranty dates for a specific item:

• Go to the order page and check the Warranty section right under the product description.

If the warranty is active and you did not receive your item, please contact our support team.

We also send e-mails to inform you about the statuses of your package. Those will also keep you informed about the warranty dates!

If you request a refund after the warranty expires, we will be forced to deny that.